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A barium meal: what the Government Digital Service’s story reveals about a Civil Service that struggles to reform itself
Source: A GDS story 2013. The first birthday of GOV.UK The creation of the Government Digital Service in 2011 was the start of one of the boldest and most impactful reforms of the last 60 years. The GDS story provides a compelling playbook for the design of high impact reform; it is a story of the rise and fall and moderate recovery of an atypical start-up unit in the centre of government. The story shows how context, leadership, events and transitions both help and hamper th
Jul 2412 min read
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